SMS/CALL PRIVACY POLICY
SMS OPT-IN & CONSENT:
By providing your phone number and opting in, you consent to receive recurring automated text messages and calls from Mason Air Conditioning & Heating using an automatic dialing system.
DATA WE COLLECT:
• Mobile phone number
• SMS/call consent records and preferences
• Message delivery and response history
HOW WE USE YOUR DATA:
• Send automated appointment reminders and confirmations
• Service updates and follow-up communications
• Respond to your inquiries via call or text
THIRD-PARTY SHARING (CTIA REQUIRED):
We do not share your mobile information with third parties for their marketing purposes. We may share with service providers who help deliver messages.
DATA RETENTION:
We retain your phone number while you are an active customer and for 60 months after opt-out for compliance records.
YOUR RIGHTS:
• Access: Request a copy of your data
• Update: Correct your phone number anytime
• Delete: Request removal from our systems
OPT-OUT: Reply STOP to any message
HELP: Reply HELP or call (727) 616-0062
Message and data rates may apply.
Contact: Mason Air Conditioning & Heating | Contact Us | 727-433-9853